99xq Privacy Policy —
Your Information Is Safe With Us

99xq (https://99xq.win) is an international-standard online gaming platform that places the highest priority on user privacy. This Privacy Policy ("Policy") explains how 99xq collects, stores, uses, and protects your personal information.

By using the 99xq website or mobile app, you are considered to have accepted this Privacy Policy. This Policy applies to all registered members, visitors, and anyone using 99xq's services.

If you have any questions about this Policy or wish to make a data-related request, please reach out to our support team. We provide round-the-clock assistance in English.

99xq collects different types of information for different purposes. Below is a detailed breakdown of what is collected and under what circumstances:

Beyond the information listed above, 99xq does not voluntarily collect any additional data from you. If you contact customer support, a record of that conversation may be retained to help improve our service quality.

99xq uses your information solely for specific, legitimate purposes. No data is ever used in ways that are irrelevant or unauthorized.

• Account Management: Your information is used to create, verify, and secure your account.
• Transaction Processing: Financial information is used to accurately process deposits and withdrawals.
• Service Improvement: Usage data is analyzed to improve your gaming experience.
• Security Assurance: Device information is used to prevent fraud, money laundering, and cyberattacks.
• Contact: To send important updates, bonus offers, and account-related notices.
• Legal Compliance: To provide required information in accordance with regulatory authority requirements.
• Responsible Gaming: To detect unusual gaming patterns and provide timely assistance.

99xq believes your personal information belongs to you. That is why we share data with third parties only under strictly limited and controlled circumstances.

Your data may be shared in the following circumstances:

• Payment Processors: Solely to process transactions with mobile banking providers such as bKash, Nagad, and Rocket.
• Identity Verification Services: With authorized verification agencies to complete the KYC process.
• Legal Obligations: In response to a lawful order from a government or regulatory authority.
• Technology Partners: With hosting and security service providers who operate under strict confidentiality agreements.
• Business Restructuring: In the event of a merger or acquisition, provided the new entity remains bound by this policy.

99xq employs industry-leading technology to protect your information. Our security infrastructure is continuously monitored and updated.

• SSL/TLS Encryption: All data transferred between your device and our servers is protected by 256-bit encryption.
• AES-256 Data Storage: Stored sensitive data is protected with industry-standard AES-256 encryption.
• Two-Factor Authentication (2FA): SMS or app-based 2FA is available as an additional layer of security for your account.
• Regular Security Audits: Regular penetration testing is conducted by third-party cybersecurity experts.
• Firewall & DDoS Protection: Advanced firewall and DDoS mitigation systems are active around the clock.
• Access Controls: Only authorized personnel have access to specific data.

99xq uses cookies to enhance your browsing experience and ensure the platform runs smoothly. Cookies are small text files stored on your device.

• Essential Cookies: Essential for the site to function properly and cannot be disabled.
• Functionality Cookies: Used to remember your preferences, such as language and theme.
• Performance Cookies: Helps improve the site by analyzing how different sections are being used.
• Security Cookies: Used to detect and prevent fraudulent activity.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

Under the 99xq Privacy Policy, you have certain fundamental rights over your personal information. We fully respect and uphold those rights.

• Right to Know
  You may request at any time to know what information we hold about you.
• Right to Rectification
  If your information is inaccurate, you may request a correction at any time.
• Right to Erasure
  In certain circumstances, you may request the deletion of your data ("Right to be Forgotten").
• Right to Restrict Processing
  You may object to the processing of your data for specific purposes.
• Right to Portability
  You may request an export of your data in a standard, portable format.
• Right to Withdraw Consent
  You may withdraw any previously given consent at any time.

To exercise any of these rights, contact our support team. We are committed to responding within 30 days.

99xq retains your information only for as long as necessary. Even after an account is closed, certain data may be kept for a defined period to meet legal and regulatory requirements.

Once the designated retention period expires, 99xq securely and permanently deletes or anonymizes that data.

99xq strictly prohibits its services for anyone under 18. We do not knowingly collect personal information from minors.

• Age is verified at registration, and no one under 18 is permitted to sign up.
• If a minor has accidentally created an account, it will be closed immediately and all collected data will be deleted.
• Parents can use parental controls on their child's device to block access to 99xq.

99xq may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date, and significant updates will be communicated via email.

• The "Last Updated" date at the top of the page always reflects the most current version.
• A notification will be displayed on the platform for any significant changes.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• If you do not accept the updated policy, you may request that your account be closed.